Privacy Policy
Rivapsych.com website is owned by Rivapsych , which is a data controller of your personal data.
We have adopted this Privacy Policy, which determines how we are processing the information collected by Rivapsych.com, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using Rivapsych.com website.
We take care of your personal data and undertake to guarantee its confidentiality and security.
Personal information we collect:
When you visit the Rivapsych.com, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.” Moreover, we might collect the personal data you provide to us (including but not limited to Name, Surname, Address, payment information, etc.) during registration to be able to fulfill the agreement.
Why do we process your data?
Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.
You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to receive our Newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via rivapsych@gmail.com.
Your rights:
If you are a European resident, you have the following rights related to your personal data:
The right to be informed.
The right of access.
The right to rectification.
The right to erasure.
The right to restrict processing.
The right to data portability.
The right to object.
Rights in relation to automated decision-making and profiling.
If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of Europe, including Canada and the United States.
Links to other websites:
Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.
Information security:
We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.
Legal disclosure:
We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
Contact information:
If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to rivapsych@gmail.com.
Notice of Privacy Practices
Effective 1/1/2025
Rivapsych LLC
This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.
Your Rights
You have rights regarding your protected health information (PHI), which include:
Access: You may inspect or obtain a copy of your PHI.
Amendment: You may request corrections to your PHI if inaccurate or incomplete.
Restrictions: You may request limits on how we use or disclose your PHI.
Confidential Communication: You may request communication via specific methods or locations.
Accounting of Disclosures: You may request a list of certain disclosures of your PHI.
Paper Copy: You may obtain a paper copy of this notice upon request, even if you agreed to receive it electronically.
Our Responsibilities
We are required to:
Maintain the privacy and security of your PHI.
Notify you of any breach of your PHI.
Follow the duties and practices described in this notice.
How We May Use and Disclose Your Information
Treatment: Sharing information with other providers to coordinate your care.
Payment: Using PHI to bill for services and manage payments.
Payment: Your PHI may be disclosed to external payment processors (e.g., Stripe, PayPal) to facilitate billing and collect payments securely. These processors are contractually bound to comply with HIPAA standards.
Healthcare Operations: For internal management, training, and quality improvement
Healthcare Operations: For internal management, training, and quality improvement.
Legal Requirements: Disclosing PHI as required by federal or Texas law, including mandatory reporting of abuse, neglect, or imminent harm.
Complaints
If you feel your rights are violated, you can file a complaint with:
Rivapsych LLC Privacy Officer at info@rivapsych.com
U.S. Department of Health and Human Services, 200 Independence Avenue, S.W., Washington, D.C. 20201.
Privacy Policy
Rivapsych LLC
Information We Collect
Personal Identifiers: Name, address, contact information, and insurance details.
Health Information: Medical history, treatment details, and appointment records.
Payment Information: Payment methods and transaction data.
How We Use Your Information
To deliver, improve, and manage mental health services.
To process payments and verify insurance coverage.
To communicate important updates and appointment reminders.
Sharing Your Information
With Consent: We share your PHI with your explicit consent, except where required by law.
Legal Compliance: Disclosures as required by federal and Texas laws, including the Texas Medical Records Privacy Act.
Business Associates: Third parties assisting with billing, scheduling, or administrative tasks, bound by confidentiality agreements.
Data Security
We implement appropriate technical and organizational measures to protect your information. However, electronic communication has inherent risks, and we encourage secure communication methods when possible.
Your Choices
You can opt out of certain uses of your information, including:
Marketing communications.
Data sharing for research or analytics purposes.
Changes to This Policy
Rivapsych reserves the right to modify this policy. Updated versions will be posted on our website, and material changes will be communicated to you directly.
Contact Us
For questions or concerns about this policy, please contact:
Rivapsych LLC Privacy Officer
info@rivapsych.com